Thank goodness, they know what they are doing. I went in there, because a SO CALLED fancy stylist was recommend to me. She botched up my hair like never before. I very nice stylist named "Juante". Saved me. He was so patient and sympathetic he really made me feel good. He worked so hard, had to be at least a half hour or more, and just correcting this BIG hole that was left in the middle of my neck line. He did such a good job, people are actually complimenting me on my hair. I will differently be back. Thank you.