My coworkers and I have been Cleats regulars for over 8 yrs. We are usually there once/week or every other week, mostly on Tues/Wed nights for the discounted apps. The bar staffers are always friendly, and the food portions are large and well-priced. Most of the wait staff are pretty good except one. Not sure if name is Kim or Amy, but sometimes she has a bit of attitude.
Last night there were 8 of us and Kendra was excellent. We had large vareity of apps and a couple sandwiches and all were good. the homemade fries and chip boats (99 cents) go well with the jalepeno-dusted fried ravioli and the wings.
Lately I've been getting the bonelsee/sinless wings (a sliced up chkn breast on bed of letttuce and sauce on the side) since lower cal and more meat quantity than traditional wings. Sweet heat BBQ sauce has good lfavor and a nice zing.
There's a great roast beef parmesian sandwhich too, and the burgerts and chkn sandwiches are huge. The BBQ ribs are usually always tender, but can sometimes be hit-or-miss.
They carry Great Lakes beer brands besides the usual generic bar beers.
A previous post review in '10 had a laundry list of complaints, but I think they were overly sensitive or looking for a white-linen 5-star experience at a sports bar. Not liking 4/5 sauces sounds like a personal issue. Dry rubs are going to be more salty then wet sauces!
The newer Parma Hts store has been a disappointment the 2-3x I've beeen there (not same specials, had chintzy wings, slower bar service, etc)