Mandalay Bay used to be one of my favorite Vegas places, today I find myself wishing 'if only the shiny veneer went a bit deeper'. The check in process was ridiculously long on a Wednesday afternoon, the maid service was utterly dismal (left dirty glasses all over the room), the sink in the room kept backing up, and our bill was wrong at checkout (spurring the process to almost 25 minutes). If your still reading it's worth saying that when I'm on vacation, I am not staying in a bargain basement 'super special rack rate' room which is what made this all the more a bitter pill to swallow. Hopefully they will pull it together again soon, but it's Vegas and those that fall behind soon find the wrecking ball.