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  • This review is for lunch (dinner is a completely different experience). The lunch menu has okay variety (not much for vegetarians) and is reasonably priced. The burgers and veggie sandwich are pretty good, the meat on the sandwiches can sometimes be pretty unappetizing (the house cured pancetta is so chewy and fatty I had to just take it off and not eat it), and the salads leave a bit to be desired. The worst part about lunch is the service-- the 6 times I have gone there for lunch, the service was HORRIBLE 5 of those times. The servers seemed so nervous (even after seeing them working there for months) they could barely tell us what the specials were, they poured cold coffee, they stood around chatting with the other staff rather than noticing us trying to catch their eye to come take our order (after leaving us with our menus for over 10 minutes). They have been unable to answer any questions we have had about the menu, including basic things like ingredients in their standard menu items, and if items are made in house or purchased pre-made. On occasions where people have made special requests (like no cheese) the server has taken the order, but then brought out the item exactly as listed on the menu. When my dining partner sent it back to be fixed, it took over 20 minutes to get the new one, and even then it was not correct. The servers never offer anything for their mistakes. This would be a good place to go for a lunch meeting if the service was a lot better-- sometime a simple lunch (beverage and entree) has taken over 90 minutes from the time we sat down to the time we paid the bill. I recommend Steenbocks for a good, very slow paced, expensive dinner-- but all of my experiences with their lunch service over the past year or so have been embarrassingly poor.
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