This place definitely meets my tea shop expectations:
Knowledgeable staff that actually drinks all kinds of tea they sell.
Proper tea prep for to-go orders.
New flavors coming out all the time.
Frequent buyer discounts. =D
Tea good for multiple infusions.
GOOD-tasting tea.
I don't really need all the whiz-bang tea making tools anymore, but this is a good place to get set up. It's a little more expensive than other shops, so take a peak and figure out what you really need before getting go-go-gadget-shopping-frenzied.