Went in to look at some models particularly the Chrysler 300 and the Jeep Grand Cherokee which we decide on the Jeep. Worked with a salesman and he was acceptable for a contact. He actually was the best part of the day, with the exception of asking to have my keys to assess the value of my trade in. This is the oldest trick in the book as they can then hold you hostage because they have your keys! I remove the single key from my key ring since my wife has another and we proceed with a test drive. Then the sales manager got into the act and things went downhill from there.
He shoves the offer across the table and the first thing hits me, 12.9% interest on financing. I then explain to him that I have an 820 credit rating and would never pay that rate. Strike 1.
He explains it away that he didn't check my credit yet and that was just a default rate he uses. Then we talk monthly payment, I tell him that's way too high for me (not really, but I see how this is going) and he snidely says "Did you research the price of these vehicles before you came here?" Duh, Strike 2.
The car has a $40,000 price tag and so my wife says that she really doesn't need four wheel drive, she doesn't mind a darker color exterior, but wants a lighter interior color. The biggest problem with this manager is he keeps talking over myself and my wife as we are explaining things to him, and it's getting old. He searches his computer for the changes my wife is looking for and instructs the salesman to bring this other model around that supposedly fits everything she wants.
We go outside and it has black interior.
He tells my wife to jump in and drive it which we had already driven the other model and she says it won't do any good to do that because it's not going to drive any different. Sales manager starts fast talking saying that he will get us this car with the light interior and lets go work out the details. Strike 3, you're out! Don't talk to my wife that way.
I tell the manager I have had enough and I want my key back for my trade in and he understands this deal has gone awry and again tries to save it by fast talking and insisting. I have to say "give me the key to my **** car now" and he tells the salesman to do it and I add this place to another car dealership that I have walked out on. Would not recommend this dealership to anyone.