An hour wait for ice cream and a drink? Serious? Yes serious.
If you want to live in the hype line up, if not just wait a couple months and come back. Hate to write bad reviews but I need to write honest reviews.
Service is terribly slow, makes the line super long on weekends. Puffs and macaroons are already done though so I assume those are fast but the line to even get an order down will be an hour on weekends.
And after an hour of watching them make soft serves, shaved ice and floats... It's pretty inconsistent. The portion I got was on the smaller side so definitely not impressed.
I'm not a crazy green tea addict but I would still say I like green tea. It does have a very strong matcha taste for their soft serve but honestly can get some premium matcha from jtown or some Japanese places and make my own.
If there is no wait I would definitely recommend coming. But a line out the door... Up to you if you want to live in the hype. Sorry. I'll easily bump this review up when service speeds up.