DO YOURSELF A HUGE FAVOR AND DO NOT RENT FROM THESE SCAMMERS!!! After a 5.5 hour flight walked up to a huge line and only 2 reps handling rentals. Waited a good 45 minutes before finally being taken care of. I had prepaid the car rental on expedia as part of the hotel reservation. The Thrifty rep assured me there would be no other charges except prepaid fuel. Get back home a week later to find $235 charged to my credit card. Call Thrifty and sure enough was charged for Collision Damage Waiver WHICH I DID NOT AGREE TO!!!! Went back and forth on the phone with a useless person who said we signed for it and there was nothing they could do to remove it. We specifically said NO to any type of coverage and they still went ahead and charged it. These guys are running quite the racket and making tons of money committing fraud. They train their piece of shit reps to word everything in a way that makes sure you get SCREWED!!! we never take insurance on rentals as we have car insurance and our credit card also provides coverage. This no good, piece of garbage company is the same as Dollar who I had the same issue with 4 years ago. Have rented from all the other major rental companies and never have they pulled this bs on us. You have been warned - stay away from these AHOLES!!!! FUCK YOU THRIFTY!!!