Rooms are comfortable and spacious here but the bathrooms are atrociously small. The pool is quite nice but again, smaller than it looks in the website. The casino is BORING. The buffet is decent. There is a Starbucks and a McDonalds on premises. Small but decent sports book.
Why so lowly rated? WELL.........the service here SUCKS. If the Monte Carlo manager reads Yelp, then take heed...your front desk staff is misinformed on MC policies, can be quite rude, and are most definitely NOT customer serviced focused.