Cracked my iPhone screen in the entrance at Best Buy (on that stupid little metal strip under the sliding doors). I almost cried, but I believe I was too much in shock to produce the tears. Cracked SO bad, I'm pretty sure I still have glass splinters in my finger.
Brought it in to these guys, they gave me a fair deal, I was in, out and on my way!
Bonus: They're having a 50% off sale on all accessories, so I bought another Speck case.
TIP: Bring cash. Or be charged a $2 processing fee on your CC's. Yeah, it's illegal for them to do that, but whatever, I have no time to report them.