Been here a couple of times. Line ups are the norm and are slow due to the care they provide to each and every customer, so be prepared to wait and watch everyone before you come out with delicious creations. My fave is the earl grey ice cream wrapped in a cone made from a hong kong waffle (looks like bubble wrap). they also do half sized cookie ice cream sandwiches which is awesome since not everyone can eat two cookies and a slab of ice cream in one sitting (despite trying). No where to sit inside so if it's cold out, bring gloves. Worth it. Also, captain crunch ice cream.