| rev:text
| - I hate to complain and give low ratings to businesses, but my visit here wasn't a very good one.
Service was on point, but the cleanliness and the food were below average in my opinion. I came here shortly after opening so I was expecting a super clean restaurant, but many of the empty tables were dirty with crumbs and food still on them. The drink station was far from clean and organized. The bottled drinks at the register were half emptied, the floor felt sticky under my table, and the guy at the register didn't look all that clean himself. He looked rather frumpy.
Ordering was easy and quick. I ordered the Avocado Bacon Club and was asked if I wanted it beef, chicken, turkey or black bean. I decided on the chicken and to have it grilled instead of crispy. I got this with everything on it. I also ordered a side order of fried pickles. My guest got the BBQ Bacon Cheddar burger with the Smashfries. Our food probably only took about 7-10 minutes before it was out to us. Everything looked great, but that is as far as the "great" went. My biggest disappointment was the fried pickles. They were beyond too salty and they were sitting in a pile of oil..gross!! The sandwich was decent as the bread was good, lettuce was crispy, but the avocado was turning dark and the chicken piece I got in my sandwich was super thin, about the thickness of a deli lunch meat slice. Very disappointing, especially since the sandwich was small, to begin with.
My guest's sandwich was good, nothing special about it. Said it tasted like the same kind of quality you could have gotten at McDonald's or Burger King and for half the price. Again, the side was very disappointing. The Smashfries were nice and crispy, but they lacked flavor. They had hardly any rosemary on them and I definitely couldn't taste any garlic on them. As you got to the bottom of the pile of fries, they also were sitting in a pile of oil. So sad as I have memories of other Smashburger locations being on point with their food. I probably will not come back to this location again.
When we were finished eating, I wanted to clean up after us and throw our trash away, but I guess they have someone come around and get the dirty trays after people leave as there were no trash cans out for the customers. Kind of frustrating for me as I like to clean up when I'm done eating.
The one guy that was working the front was very friendly. When you ordered your food, he made sure to repeat your order just to make sure he got it correct. When he brought out your food he made sure to ask if you needed anything else. He went around and picked up dirty trays, but I didn't see him wiping down any tables.
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