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  • I normally deal with FedEx, UPS, or the USPS, and is not until recently that OnTrac has dropped off packages. I order car parts from Summit, and with one of their main stores in Reno, OnTrac is normally the shipping company. Items have gotten here in two days, and no issues with the items being delivered. Additionally, and this happened just recently, I didn't want a package delivered to the house, so, made a couple calls to OnTrac, gave the tracking number, and when the package was at their facility here in Vegas I got a call back letting me know when I could pick it up. This is all worthy of 5 stars, but, I think the process of leaving the package at the facility should be easier. One call stating the intention, that intention attached to the tracking number, and then a call staying what has been done. I had to call, state my intent, then follow the tracking so when the package got closer I had to call again to state my intention, then wait. But it's better to go through all the hassle than have somebody take my stuff from the front door.
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