I had a great experience the first time that I went there.The employees were very kind and the service was great.The second time that I went an ordered a brownie and asked for it to be warmed up the employee asked if I was sure I wanted it warmed up.When I told him I was sure he came up with some bogus story about how they aren't supposed to warm brownies up.I informed him that the employee that served me last time offered to warm my brownie without me asking and he looked dumbfounded.If you don't wanna work just stay home.Don't be lazy and a liar.