I recently had to bring a cat in twice in one week with an emergency situation (Yes... Twice... That was fun). I hadn't brought either of my cats there before, but, even as a new patient, they fit me in right away.
They took excellent care of my cat and were very patient and kind when I called a couple of times a day to check on him. Everyone, from the front desk staff, to the assistants to both doctors I worked with, were great. They answered all of my questions thoroughly, even when I was there right at closing time and I am sure they wanted to get out of there!
I went there out of convenience because of their location, but I will definitely be back and will recommend them to others.