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  • ....rudely dismissed from arriving 10 minutes before appointment, which is at store open.... I arrived early to my appointment, about 10 minutes, which seems appropriate to me. They scheduled me at open, by my request, which is great because I have work, too bad they open at 10. 4/5 When I arrived at 9:50, I opened the door and the lady told me to get out because they're not open. WTF?! I'm prompt for my appointment with you guys. All I'd do is sit on a chair and fill out stupid forms anyway. She also LOCKED the door and shut the blinds so I couldn't peer into the store. Funny because the UPS / fedex guy tried to get in after me. 1/5 When it was 10, exactly, I walked straight to the back reception. She was super friendly and helpful. 5/5 While filling out paperwork, in the back room, I could hear the ladies smack talk. Don't talk negative smack...it's like high school. They were talking smack about an old lady that couldn't figure her way around tempe market place. They rudely dismissed her and just told her that it was "that way". After shutting the old lady down, they said that she "can hardly see" and that she "was a hazard." Who says that? 1/5 The doctor was great 5/5. When ordering contacts, the ladies talked like they knew the world or something. They were talking between each other while 'helping' me out. 2/5 I asked them to fix my current glass that I wore because it fell out of alignment. The assistant said it looked fine 1/5 I asked her to balance it on my face, and so she tried. She 'tried' but actually made it worse. LOL. So I was ticked. so I thanked her and left. 1/5
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