The 4 star review is strictly for the amazing hostess, Ericka & the equally as friendly & humorous Manager, Scott. Having worked for Bob Evans many, many moons ago I am not a fan of the company itself (mainly because they're racist) but can appreciate and value the people who work at any of there locations.
However, as pleasant as these two particular employees are, I can't say the same for our strange and somewhat "Not all there" waitress. My sister & I both found her behavior, although attentive for the most part, odd. She was sweet & possibly just exhausted as we went later on in the day??? But I had ordered the cheddar/bacon pot. soup which was on the border of being cold & not all of the potatoes were cooked. Some of them were still raw - it just didn't taste anywhere near as delicious as I remember. So since I didn't finish it we asked for a cup to take it home in but received a box instead...not sure how our waitress expected that to pan out but I left both @ the table. And the home fries didn't have any of the traditional garlic like taste to them they usually do.
So if you're looking for home cooked food, you couldn't be more poorly educated. Bob Evans has & never will make anything homemade. Almost all of the soups, pie fillings, etc are all pre-packaged artery clogging gunk. So if it wasn't for the service this would be a 2 star review....