I made an appointment with Crystal and came in early right when they opened. They offer you either coffee, tea, iced tea and I saw that they even have wine. Crystal sat down and asked if I wanted a magazine or a laptop (they offer laptops for you to use!). She gave me a neck, head and shoulder massage. She then did the BEST blonde highlighting job that I have ever received. She also sprayed in a conditioning type treatment. She then took me over to the shampoo bowls (which are the COMFIEST shampoo bowls ever) and used a hot towel, and the chairs are massage chairs! She massaged in the shampoo and also gave me a hand massage. Afterwards she dried my hair and styled it. I had to work afterwards and people thought I had fake hair (extensions) in because my hair looked so great! I highly, highly recommend Crystal she was the best stylist I have had in the valley!