Hopefully this will put a spike in business and the overall rating with this review. Spoke with Bill prior to coming in today. I just needed my oil to be serviced with my service agreement. No big deal however, he said just to come in first come first serve and should be an hour and a half or less. I came in this morning it was personally greeted by Bill and his crew. I explained to him what Service was needed. They immediately took care of my vehicle and within 30 minutes I was on my way out. Very friendly service, very efficient and thanks to Bill I'll have a great day knowing I have an extra hour to do some catch-up.