I've been here 3 times, all 3 experiences being positive. They have a good variety of backgrounds which they update with the season(although not all the props), and usually have a decent coupon on their website.
The staff is friendly and experienced.
I've never had any issue with having to wait, but I typically have come in the morning in the middle of the week.
My only complaint is that they HAVE to go through the motions of taking a lot of pictures with the hopes of upselling you a bunch of stuff you don't want or need at the end(even though you let them know from the get go you're only here for the 1 pose special). This is only nitpicking though, as I'm sure they are required to at least try. If you don't know how to say, "no," stay away lol
They have no sitting fees, and on-site printing, what's not to love?