Still the worst customer service in Illinois. Came in on a Saturday afternoon at 3:00. Was greeted by Mr. Zero Personality, who had to confer with Mrs. Zero Personality to determine where in the vast vacant dinning room we could be sequestered to.
I had preordered a pizza and was told 45 minutes to make. Told the guy we would be an hour, he said they would keep it warm. Ok.....
Took us an hour to get here from that time, so i felt pretty good about our chances. What i didn't count on was sitting at a table for 10 minutes before our server acknowledged us. I asked a question about the Maplewood Son of Juice IPA. His response was "What is that, a beer?" So I'm guessing you can't tell me if its fruity. "I don't drink alcohol," Well la-de-da, guess I'll just wing it.
The beer turned out to be ok, but the wife's ice tea took another 5 minutes. And apparently water is by request only.
Pizza cane out a few minutes after our drinks, was luke warm, and had a crust that tasted like it had been in a hot box for half an hour. Toppings were very good.
Took another 10 minutes to get our check after asking for it. Waiter saw me typing this review and went into the silent treatment. I had to carry out our leftover pizza in napkins.