I had a problem with my cell phone and the manager at this store went above the call of duty.
I already went to another store to see if they could help but they just sent me on my way and kind of said tough figure it out yourself.
Shannon the manager took a look at my phone and she found out that it was my phone itself messing up not the service. She even got it replaced for free for me. Now thats customer service when they didnt have to do anything at all