I have been to this location twice now and the service has been horrible. The first time I went, I thought that the server we had may just have been having an off day. But then I went again a second time and had the same server and she was just as bad. First of all, she was rude to my mother. My mother is gluten sensitive and she had some questions about substitutions and the menu. She was downright rude and not helpful. She also seemed like she was flustered when she only had 3 tables total in her section. She also did not keep drinks filled; I had finished my coffee and was hoping for another cup, but it took her at least 15 minutes to come back to our table.
Our food took FOREVER to come out. We ordered around 10:30am and did not receive our food until around 11:20. The food should not have taken that long for the amount of people that were in the restaurant. My sisters boyfriend had to go to school a bit after class and he was almost late.
I gave this location a second chance but I have decided that I will not be returning.
Although the service was bad, I still tipped the waitress 20% because I know how much of a server's paycheck comes from tips (pretty much all of it, actual pay checks are not much money at all).