When I dropped off my 2yo Maltese for a 2-day stay, everything seemed okay at first, but then the "room" I had reserved suddenly wasn't available. Fine, I picked another, different price, no biggie. When I picked her up a couple of days later, she wasn't happy... almost fearful. They have me back her belongings, along with her "medication." Um, she wasn't on any medication! Had they been giving her something? Was there another dog there not getting their meds? That just can't happen. She seemed okay, other than a pretty nasty case of kennel cough. I won't go there again.