I pulled up to the drive thru at exactly 2:03 PM, I know this because as I drove up my phone rang. I was 4 cars back, the wait was ridiculous but I have been to this panda before and its always painfully slow at the drive thru. By the time I pulled up to get my meal, my phone call was 17:20 long. I told the server, you know I have been waiting for 17 minutes? She immediately cut me off and said you have been here for 5 minutes sir! I said impossible my phone call says 17 min. She responded I have the timer right here its been 5 minutes! With a stern and annoyed voice as if I was the one keeping her in line for so long. I asked from the time I got in line or from the time I ordered my food? She specifically said from the time you got in line........She closed the window to get my order. The person on my phone call couldn't believe she talked to me like this and was essentially calling me a liar. I didn't feel like arguing as I was on the phone and my lunch is only 30 minutes which 17 minutes of it was spent waiting in line. I am disgusted that an employee who is in customer service would respond the way she did. Is this location going to tell me that they monitor each car from the moment they get in line and start timing? I am calling BS on that, but even if they did I would challenge the manager of this panda express to go thru his security footage and see what time I showed up and how long I was in line. I have nothing to gain by lying. I do not expect anything free or discounted. I was just simply letting the server know how long I been in her line to get my meal. I have never been treated like this before. I would love for the manager of this location to check his footage and see how long I was in this line then I would almost demand that person be addressed for insinuating I was lying or exaggerating about it. I am a 37 year old disabled Army Vet and I refuse to let my integrity be questioned by this......person.