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  • I'm aware that I ate here for brunch at 11:30am when it's pretty busy and granted, it was father's day. I expected there to be a wait since it's understandable to be busy on such a day. Even so, I am surprised at the horrendous service of our waitress. We waited about 30min to be seated which I thought was pretty good given the family holiday. Our waitress asked us (a table of two) for our drink orders and then did the same for the table who had just been seated next to us. After we got our drinks, she came by once to refill water and after that, she did not come by our table even once. She came by the table next to us and kept refilling their mimosas and asking if they needed more water or anything else. Still, she didn't come and ask us if we needed anything. To make matters worse, our food order was taken before the table next to us and they ended up getting all their food before us. Fast forward an HOUR later and we finally get our food. We were never given silverware in the hour we were sitting there so I asked the server for some silverware and hot sauce which she immediately got for us. After a while, I wanted a coffee refill but our waitress was still helping other tables except ours so my friend flagged down another waiter and asked for the refill. When my coffee refill came, I immediately asked for the check, drank my coffe, paid, and left. I still left a tip since I understand a waitress job is still hard work, but for a waitress to help other tables and not ours for the majority of a meal is horrendous. I had high hopes for craftkitchen but after this, I will not be dining here ever again.
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