Made an appointment this for an estimate and even asked the girl have some one call me back in regards to the appointment. She mentioned she was new and didn't know the answers to my questions and she would have someone call me back. No one called me back, so come Monday-I am waiting for the technician. I even took the day off for them. No one came. After 2 hours of waiting, she goes and tells me she didn't make the appointment and doesn't see me on the board, it's the same gal who took my appointment down. She then starts blurting our names and addresses that I might possibly be, instead of asking me. You shouldn't guess who you are talking to. What kind of professionalism is this?
I ask to speak with the owner or manager, they are not in. I hope they read this. I hope they know that I took the time from my work to wait for their technician that never came.