DO NOT USE CRISWELL AND CRISWELL CROOKS!!!!!!
I meet with the staff in October of this year, 2015, i was very happy with my meeting with Dr Kara Criswell and her nurse was equally pleasant and helpful. My trouble was with the Care Coordinators and the Office Management.. BE WARNED.. they have fee's they don't discuss with you until they are collecting them ie. if you want to use your care credit, they charge a 6% FEE on top of their other fee's.. also i was told that a 250.00 PROCESSING FEE would be charged to me for handling my old implants and to cover sending my under warranty SIENTRA implants back, sientra charges the client no such fee...I also found out that sientra if you have a level 3 or 4 contracture will cover some of your surgical costs, this was not benefited to me at criswell and criswell. When i called to ask the office manager about my concern for these fee's that the woman scheduling my procedure kept confronting me with only at the time she was collecting them. I was told they woud research and get back to me.
in the mean time i had to pay out of pocket 500.00 for a mammogram they had to have 20.00 for my first dr.'s surgical notes only to have the office mgr. call me back 2 days before my surgery and tell me due to my unhappiness with the fee's they didn't feel like they could make me happy, wouldn't not charge me the fee's but instead sent me packing!!!! I told them i didn't understand why me bringing to their attention my unhappiness with being charged all these FEE'S that were only told to me at the time i was being charged and not upfront?? i was quickly dismissed and released as a client...
I later found out about the 250.00 charge as being Bogas per sientra, and the 6% fee to use my care credit which NO ONE ELSE PASSES ON TO CLIENTS which 6% of 9K is 540.00
DOLLARS JUST TO USE YOUR CARE CREDIT!!! I am out all my time off work for visits and consults and mammogram fee's.
I later went to HUNSTAD KORTESIS and found them to be far superior surgeons and the facility is not next door to a pizza place or nail place or above a hair salon, but to be its own state of the art surgical center!! I am soo blessed that criswell and criswell were completely awful to me and FIRED ME for my unhappiness with their FEE structure because now i am blessed with an amazing DR and an amazing staff and FEE FREE and part of my surgery is covered by sientra i am very happy.