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| - I was sick for 5 days, I decided to make an appointment to see the Dr. Since it was a Friday I was trying to get in, they were booked, so I was scheduled on a Saturday with Dr. Joe, not a real actual doctor, he is a PA. My husband had seen this PA about 6 months prior and said they he did not want to return based on his experience. I was a little reluctant to schedule with Joe after my husbands experience, but I needed to be seen, and it is not far from our house. I showed up Saturday for my appointment and did not have to wait barley 10 minutes to get back to the Dr. which was great! When headed back I was greeted by the most friendly nurse who was so sweet. She than proceeded to ask what was wrong and take my vitals. I did not wait long at all until I the Dr. came in and was so pleased with everything until this point and that is when.............. everything fell apart. I was not examined by the Dr. at all- instead he said I could have a number of things wrong with me, and that I should do a stool sample test. I was immediately worried because he didn't do any other testing. I was afraid I had something serious wrong, and you would think the Dr. would be concerned about that too, but he was not at all concerned. He said I should stick to a certain diet, which he ran through quicker than I could hear it and then sent me on my way with a kit for my samples. No blood testing, no other testing. If I had something more serious wrong, I could have been dead before this office will care to try and figure out. No one even told me what to expect for a response after they get the test back. I went in Monday morning to drop off the samples to the lab. I called to let the Dr. know that I dropped them off and I had asked for a call back to let me know what I do next. I called and got someone who must really hate their job as they were so completely rude to me when I asked what I should do and she didn't know what to tell me. then she transferred me to someone else who I had to explain everything too over again only to be told that it could take a couple days to get the results back and that someone would call me before the end of the day to talk to me. No one ever called. so Tuesday afternoon when I still have not heard anything, I stopped into the office. The front desk person wanted me to make another appointment and had to go get a nurse for me to talk too. When she did, she told me that I should be fine and just to wait to hear back about the tests. On Thursday I received a call saying that everything came back normal. That was it. No concern, no offer for another appointment. So when I called back to try to ask what I do, the receptionist was completely rude saying she didn't know what to tell me and that if I wanted any more information I would have to come back in for another appointment and that they would re-charge me for it. I was so furious. You would think that they would not only want to know, but strive to figure out what is wrong. Still, everyone treated me a if we were fine, but we weren't. We were sick for over a week so something had to be wrong. At the end I realized that the only thing this establishment wants is money. They truly do not care if you are sick, injured or needing care. The only thing they want you to do is make an appointment to come in a do one test at a time so they can bill your insurance, or charge you out of pocket. I am so sorry for not listening to my husband. We will never be going back to this place again and pray that everyone will be safe while in these pretenders care.
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