My freezer was melting so I got on yelp and searched emergency appliance repair. They have great reviews and their info said they did refrigerators so it was an easy choice. I spoke with Cathy at about 8:30 am and Leonard was here in about two hours. He opened the freezer door and with out doing anything else knew what the problem was.
He was great because he explained everything the whole way through. What part was broke, why it broke, how he was going to fix it and why that fix is going to last.
Great service the whole way through from my initial call to the final repair. I admittedly have some dated appliances so I'm sure I'll be calling them soon haha.