We have two dogs we love but we are always short on time so we have had this service for a few years. Never had a problem. Andi is always quick to respond when we have issues and the workers are always nice to our dogs.
The only downside is because they have a route to work on, sometimes they can't work with our awkward schedule (we usually sleep in late). The first worker we had had no problem with our dog. The current one doesn't like our dog so we have to put them inside each time which is, admittedly, an inconvenience.
Nevertheless, decent service. I just wish we had someone who wasn't scared of our dog like the last person they sent. Overall, very satisfied.