I had a hair appointment with Tracy at The Waverly, and she exceeded my expectations. She took the time to talk to me about how I wanted my hair to look, provided thoughtful and creative suggestions for my new haircut, and cheerfully proceeded to give me one of the best cuts of my life...seriously! I have a ton of hair, and many stylists in the past have become frustrated or have tried to rush through the cut. Not Tracy. She took her time and made sure I had a look I was happy with before leaving. I would highly recommend Tracy and The Waverly to anyone. I will certainly be returning!