I hope this finds its way to the owner of South East Gears & Cheers.
The Good:
-Great website
-Great facility, very very cool interior.
-Great menu
-Great food - The "ultra" burger was one of the best I have ever had.
The Bad:
-Terrible service
- First ask for drinks took 10
- Drinks took another 10,
-ginger beer served warm, no ice and only 1/2 filed glass selected.
-2 simple drinks not available, took 5 minutes to be notified
- Waitress was obviously not writing everything down and had a rude attitude
- Food took 45 minutes, one dish was never entered and took over an hour.
- No comp over cost of dish.
- Appetizers delivered with dinner
- Drink refills take 10-15 minutes - we stayed for 5 rounds.
- Bill was a hot mess.
- $18 burgers and $6 cocktails should come with better service.
Our waitress was definitely not in the game, but the bartender (/ manager?) kept making her wait while she filled her friends drink orders first. The bartender / manager was very rude to our waitress.
Simply, this is bad management. Good luck, we won't be back.