I'm pretty picky about my hair, and it's especially difficult since I always go in not knowing what I want done. I've been in AZ for a year now, and this is the only place I've gone to get my hair cut/colored. The staff is very friendly, and I've used Valerie every time. It can get quite awkward if your stylist is stuck with you for 2 hours for a cut and color, and has nothing to talk about. Valerie is very personable, and does a great job with my hair. I will continue using this place until they give me a reason not to