I took my bike in for a tune up and new tires. That was a Thursday. I agreed Monday pick up would be fine. I had to work on Friday and Saturday. Sunday I was off, but the store was closed. I received a call on Friday and was told that the bike was ready to go. I was happy it was ready so fast, and planned to go for a ride on Sunday. After my husband arrived at the store to pick up the bike, he was told that it was not ready after all. OK fine, stuff happens. I guess because they were so busy a mix up occurred. Contrary to the Yelp reviews I read, they were neither helpful or friendly. I paid the $93.00 for a tune up and two new tires. No apology for the mixup or explanation of the work to the bike was offered when I picked it up today. I won't go back.