today was my first time trying Dutch Brothers. I was in the area, so I decided to stop by. i pulled up into the drive through, and was greeted by a great smile, and greeting!! I told the girl that I've never been here before, and she made some suggestions. she then told me she'd let the drive through window know to let me try a sample. I get to the window, and another happy, smiling, friendly girl!! they sure are super kind there!! she gave me a blended sample, I then order a coconut, blended drink. so good!!!! she gave me a punch card, and I'll definitely be back from the customer service alone- even though it's a good 20 min drive for me!!!!