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  • This was a terrible experience for us. Probably the worst service I have EVER had. Luckily we had a groupon so it cut the price down, but we sat at our table for almost 20 minutes before our server ever came by to take our order and let us know how it worked. ( We didn't know to just go to the salad bar.) WE then ordered our drinks which took another 15-20 minutes. The meat servers were ok, but we had to ask for Pork, and we never got any of some of the other things. Now mind you it was lunch time, so not super busy. I can't imagine how bad it would be if they were busy. servers would just walk right past you and ignore you. We had servers helping people RIGHT next to us and well as just a few tables away. Even some of them complained about the level or lack of service. After over an hour, we finally had to flag someone down and ask them about our dessert we were supposed to receive with our meal, and told them we would need it to go since they took so long. IF I was the owner or manager, I would be taking a hard look at what is happening in my restaurant. FOr as expensive as this restaurant is, the service should be top notch. I get better help at Mc Donalds. Don't waste your time find another Braziliian steak house.
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