Hi ladies and gentlemen
I've been to this 99 Nails twice. The first time I went I went to have my eyebrows done I could feel where she was waxing and plucking and I immediately told her to stop I looked at my one eyebrow that she had already done and said forget it I'm out of here I had to wait for it to all grow back in. So I thought I won't go back for that. I took my daughter her friend and myself in for a pedicure in January of this year. I thought okay not great at eyebrows may be okay at pedicures. They said they could take all three of us at the same time which they lied and did not, by the time I figured out what was going on it was too late. As well she sprained my toe, burnt my feet with boiling hot water in the tub, when she was scrubbing my feet she got good skin and scraped me all to hell. I was talking to my daughter and all the sudden the bottom of my foot was on fire she was putting a hot rock on the bottom of my foot which burned it I told her to stop, and then she took an extremely hot towel and wrapped it in it which burned it even more. Several times they were hurting my daughter and her friend and I asked them to stop doing that because it was hurting the girls and they didn't listen so the girls were also in pain during and after their pedicures. And the topper ladies and gentlemen it was $75 bucks!!! I've been in the service industry and I know they rely on their tips, so I always try and leave something even if the service was subpar. Needless to say I left them NOTHING!!
And then I'm the one that felt guilty about not leaving them a tip lol!
I certainly hope this helps you out and gives you an idea what they're like best of luck!