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  • Where oh were do I begin...? I came here a couple weeks back and got my car washed. The sales guy preside me on what I thought would be a great deal. An extra car wash with the seats cleaned and the doors/dashboards scrubbed down. All for $60. I wasn't able to stay to get the detail because I had an appointment to make, so I prepaid and came back the following week. The wash wasn't even that great, but ? My husband and I dropped it off expecting to wait about an hour because hat is what was quoted to be the week before. TWO hours later and they hadn't even pulled it into to get the detail. It was parked in a sea of cars who also hadn't been helped. No one came to notify us how long it would take. No apology. Nothing. I approached the cashier to take our car so we could come back another time when we had time. (We weren't about to wait another TWO hours for it to get done) When I called to reschedule my appointment because I couldn't make it in time for work, the guy said "You're rescheduling AGAIN!?" He is so lucky I didn't flip out on him. I calmly explained that I worked downtown and there was no way I would make it in time. I was trying to respect their time. When I showed up the next morning for my 8am appointment I wasn't helped until 8:08. I was quoted an hour to an hour and 20 minute wait. It took them over 2 hours. Needless to say, we won't be back. I'd suggest you don't come either. How they are still in business is besides me. Literally the worst customer service I have EVER experienced.
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