Very unorganized. Horrible customer service. Workers talking about how much they hate working here. No communication. I asked for what the local favorite on the menu was and she said bacon and cheddar sandwich so I ordered that. After telling them three times I don't care what type of bagel they use just pick one. It was just stupid and the employees hate it and it shows badly. Need new management or some thing. My sandwich had no favor didn't taste good. I will not ever be returning to an Einstein Bros. again. Listen to the bad reviews. They are true for this place!