This place is great.. I have just about all of the service on my V-rod done here. Their prices are very reasonable and turn around is very quick. Expect it to cost half as much and take half as long as a dealership. They service metrics and domestic bikes, and I have ever seen them look down on any two wheeler brought in.
A friend of mine who was having his moto serviced here was without a way to come get the bike when it was done.. They came and picked him up at his house! Another repair was quoted at $1200 at a honda dealer, but Bikers Bay found they had overstated the issues and inflated the cost 4x. BB has him riding again for only $300.
My hog needed a new o-ring, and when the non HD one leaked, they went and got the HD part, topped off the oil, and had me out in 30 minutes, no charge.
Face it, AZ is stock full of guys fresh out of MMI. The same guys that are working at a dealership are the same guys you'll find here.