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| - I ordered food to-go this past Saturday night. Over the phone, I was told my order would be ready in twenty minutes- so I sowed up in exactly twenty minutes only to have to wait another fifteen uncomfortable minutes. Nearly double the wait time.. Not a terrific start, but OK, I get it, it's Saturday night and they are busy. I'm still not certain if the hostess was "all business" or just "plain rude".. Heck, a little communication and even a fake smile could have helped.
Now the food. I ordered a whole fried chicken, 1/2 pound of brisket and two orders of macaroni and cheese. The fried chicken was the star of the show, moist, crispy and full of flavor. The brisket was also very very good, and they even packed all the different sauces to-go, very nice. Not all kudos however. The Mac and Cheese was a major disappointment. Sadly, contrary to others reviews here of the Mac and cheese, this one was bad. The macaroni were over cooked, very mushy texture. And the cheese? Where is it? Certainly not in this dish. Despite being yellow in color, there was not enough cheese in this dish to rightly call it macaroni AND cheese. It was devoid of flavor and mushy- and embarrassment to this classic. I had better from a box, and I'm not laying on the snark here, it's the truth.
They lost one star for the mediocre to-go service, and another one for the worst Mac and Cheese I've ever had the misfortune to order out. With a menu as small/limited as UnionPig and Chicken, every item should be excellent..
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