Terrible Terrible Terrible. 6 visits of the tech fiddling around with god knows what on my roof saying "it should be okay now" the cold I've had for the past two weeks because my apartment can't get above fifty degrees says otherwise. They NEVER apologized for giving me the royal run around, and I'm quite sure other companies have the decency to drop off a space heater or two while their incompetence is rectified. NOPE. The 2 stars is for the receptionist Rachel who at least is nice and always called me back timely enough. The lack of 3 stars is for their TERRIBLE technicians.
Why not kick them to the curb, you ask? Because my landlord refuses to use another company...hmmmmmmmmm.
Also, as a side note, whats with the Jesus fish on their business card? What year is it?