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  • Thank you Riteaway for calling me after my water heater was repaired. Nichole your customer service support was great. I like others I read about was angry about my water heater extra charges. If it wasnt for nichole I was going to complain . But now I understand that my first american policy doesnt cover everything . I will tell you they did cover $860 though. My out of pocket expenses were $355. I called anoter plumbing company and they quoted me $1450 for a 50 gallon water heater and told me I didnt need a permit. I called the city of san diego and they said I did. Riteaway did pull one and I thank them for that. Thank you Westin and nichole.
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