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| - This is the single worst experience I have ever had for breakfast.
Let me set the stage - we walk in at 10:00 and the joint is nearly empty. We place our order relatively quickly - pitcher of mimosas and a waffle breakfast (waffles, eggs subbed for the meat, potatoes). Let's say - to be generous - that we place the order at 10:10.
More than twenty minutes go by without receiving our food. To add insult to injury, the four-top behind us that was sat after we came in got their food before us. We flagged down our server to ask when our food was coming out, and she promised it was the next one coming in the window. Ten minutes later, the manager brings our food - kind of. We had ordered a waffle, but what she brought was pancakes. When we pointed that out, she said they were "out of waffles." When we pointed out that pancakes and waffles were made from the same batter, she finally admitted that the waffle iron was broken.
We kept our food, but were disappointed they didn't tell us sooner about the issue in the kitchen. The breakfast we ordered came with a waffle, pancakes, or French toast, so why not offer pancakes or French toast? Why choose pancakes without consulting the customer? The issue here is that we don't like pancakes, so the whole thing was wasted on us.
To add insult to injury, the cheapness of the restaurant showed in the presentation of the food. They served two pancakes, eggs, and potatoes in one of those small red baskets you might get fries in. That meant we had maybe three bites of potatoes in the whole meal. They also poured the syrup on the pancakes, meaning it got all over the eggs and the potatoes and made the pancakes prematurely soggy. Even if we had received our food on time, the meal would have been poor at best.
The manager comped the food, but the whole experience was so bad that I will never return. There was no communication from our server, the manager didn't tell us the right reason our food was delayed, and the final product wasn't worth $8 anyway.
If you want a drink, this place is probably okay. If you want any kind of food, stay away!
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