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  • Updated review as of 3/18/18: The service and wait times have been really off lately. I bring multiple people there and do call in orders all the time. Last night was really bad. My husband called in pad Thai, crunchy dragon roll, and steamed dumplings. We were driving back from my grandmothers so we were about 25 minutes away. We got to hibiscus and I had the car running and my husband was in there for 20 minutes and still didn't have any food. I walked in and it was a big ordeal to get a refund (by now it had been an hour since we called it in). The person just said sorry about that and we got a refund about 10 minutes later. There was no offering to give us an appetizer to wait a little longer or explanation as to why we had to wait so long. We would have understood when calling in if we were told it's going to be an hour and a half for to go orders. We left without food.... I love the food here so it makes me sad that I can't rely on them for big parties or to go orders. We have decided we will just go when it's not as likely to be crowded.
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