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| - OK. The service (while I was there) was not bad. I got an ok haircut here though my hairstylist yanked my hair like crazy, my scalp hurt for 2 days. But this is why I gave a one star.
I worked in the retail industry as well, so I understand very well that sometimes it's irritating that customers with coupons are the ones that complain the most. But, this is a different story.
I got a discount to R Salon, $75 for a haircut and hair color session.
So I went in, got my hair done and everything, was pretty happy with it. And at the end, I gave my coupon, and my hair stylist charged me 30 dollars more for my hair was longer. That sounds right.
BUT, I went home and later that night, around 7.30PM, the owner/manager of R Salon called me up and said the hair stylist miscounted the price, and he asked me to pay 80 dollars extra. I was thinking to myself " Wow, that's the first", I mean Really? Yes, he really did that and demanded for my credit card info.
As a decent person, I gave him the benefit of the doubt and provided my CC info. So, yes, they charged it right away, no second thoughts.
Now, it wasn't my fault, and as a business, the manager should have known that wasn't the right move. For 80 dollars, he lost a customer forever.
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