The 1st thing I noticed about this place was the music. Turned up to at least 60DB I could hardly hear the employee over the music - you'd think they were trying to cover up the sound of a lawnmower. It took an extra 30 seconds to make sure my order was correct. I felt like I was deaf. I would have asked to turn down the music - but the coffee came out quick and to my surprise was exactly how I ordered it. It tasted good, and I will say I was impressed with DB as a company. WOW that coffee woke me up with a JOLT. I'd say 2x more caffeine than Starbucks and not as pretentious! I will just have to find another DB on my route to work that isn't slapping me in the face with their elevator music.