| rev:text
| - Eek, methinks not, indeed. Take one part disinterested service, add two parts craptastic food and serve it in a dirty, noisy setting, you got yourself the train wreck of a dining experience that is Senor Peppers. Move along, folks, there's really nothing to see here.
The signs of impending doom came from the onset of our visit, as my daughter and I immediately found ourselves standing with a confused group of people milling around in the entryway, waiting for the host to seat us. Eventually, the overmatched host herded us to a table, failing to provide menus or an explanation of who would be serving us. While we waited (and waited) for a server, we noticed food scraps littering the floor around our table. (The floor stayed dirty for our entire visit.) After a 10 minute wait, our server arrived and hastily dropped off menus, water and a basket of warm chips and tomato salsa. We enjoyed the chips, and frankly, we would have appreciated a second basket, even if we had to pay, but alas, our server never offered us that opportunity.
Our harried server eventually returned, took our order and disappeared again with no explanation of how long the wait time would be for our meals and totally oblivious to the empty water glasses on our table.
As bad as the level of service was, the food was even worse. I regretted ordering the Machacado con Hueva as soon as my server placed it in front of me. Described on the menu as seasoned shredded steak with scrambled eggs, what I received was chewy, bland meat pellets with overcooked eggs, made with a fistful of salt. This meal took the humble egg to a whole new level of suckitude.
I waited for an opportunity to send my order back, but the server conveniently never checked back with us until we needed to leave to get to my daughter's soccer game. (The Senor Peppers website proclaims you can order with no risk - if you order something you do not like, they will replace with something you do. This is a great concept, but terrible execution by our server by never checking back with us.)
My daughter ordered a cheese quesadilla with fries. While not as bad as my Hindenburg-esque disaster of a meal, her meal was no great shakes. The cheese was exceedingly bland (not sure if it was mozzarella or Monterrey Jack - too little flavor to tell). The fries had no crunch, were cool in the interior and were badly under seasoned (the cook must have used up all the kitchen's salt when preparing my eggs).
The server eventually dumped the check at our table; we promptly paid and raced out the door, barely making it to my daughter's game. Afterward, I did contact the restaurant's customer feedback center about our lackluster meal, however, I never heard back. A frustrating end to a forgettable dining experience. While I generally loathe doling out single star ratings, the perfect storm of lackadaisical service and dismal food leaves me with no other choice.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)