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| - The absolute worst. I've been to this one twice, and never again. Both times the receptionists were rude. The person who actually did my passport paperwork was very nice. But the receptionists were just awful. I had filled my application out in blue ink, she said I would need a black ink pen. So I asked if I could borrow one, and she said no. Are you serious? She had an entire office full of pens, but I was not in the mood to argue, so I went to the actual post office next to it and filled it out.
Also, they have a no phone and children playing rule. They scream bloody murder if they see you on your phone. And usually, people distract their kids with an electronic device, but nope, that's not allowed either. So there's all these young kids, who can't play, and have to sit for hours. I'm sure you can imagine the noise. A little girl had lost track of her parents, and was running to catch up, and they screamed at her too.
Geez, all they are doing is checking people in and making sure their applications are filled up. I would get it if someone was a jerk to them, but everyone was pretty decent. Just people wanting a passport. No need for all the attitude.
Also, definitely make an appointment. You won't get it at that appointment time, but you'll get the passport way before people who didn't make an appointment.
My advice: don't go to this one unless it's your absolute last option. I had to go because their open on Saturdays. But now I'll definitely drive out of my way to avoid them. I wanted to give zero stars, but the actual passport agent was nice and helpful. That was the only good thing.
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